Hello, guys!
I am from another country and my iPhone 5s, bought in USA, stopped working (no water damage or any other damage, just doesn't power on).
My friends go to US tomorrow and I give the this iphone to exchange in the Apple Store.
Could you please explain me please, how this process goes? They just come to the store, give the iPhone to a rep, say it's broken and wait for a new one to get?
Or anything special is needed?
Thanks to everyone in advance!
I am from another country and my iPhone 5s, bought in USA, stopped working (no water damage or any other damage, just doesn't power on).
My friends go to US tomorrow and I give the this iphone to exchange in the Apple Store.
Could you please explain me please, how this process goes? They just come to the store, give the iPhone to a rep, say it's broken and wait for a new one to get?
Or anything special is needed?
Thanks to everyone in advance!