Just wondering if this has happened to anyone recently?
I ordered a replacement device ( Iphone 5) and when it arrived the microphone did not work when the phone was on speaker. I made a appointment with apple and when they took my phone to the back. they immediately brought it back and said there was nothing they could do because the housing was not original.
now this shocked me because the phone was brand new. So long story short, i ended going to a sprint store and they said they would replace it but i'm afraid the "new" phone will not be original. So i paid to have apple care for no reason because I can not get my phone serviced with them anymore? I'm so confused as to how this is allowed to happen...
I ordered a replacement device ( Iphone 5) and when it arrived the microphone did not work when the phone was on speaker. I made a appointment with apple and when they took my phone to the back. they immediately brought it back and said there was nothing they could do because the housing was not original.
now this shocked me because the phone was brand new. So long story short, i ended going to a sprint store and they said they would replace it but i'm afraid the "new" phone will not be original. So i paid to have apple care for no reason because I can not get my phone serviced with them anymore? I'm so confused as to how this is allowed to happen...