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Iphone 5s - is the mic that picky?

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I upgraded from a 4S to a 5S and since doing that have been getting a lot of complaints from people that they don't understand messages I leave or that I'm mumbling when I'm talking to them. On my end I feel like I'm shouting in order to be understood (and I'm an ex-actor who did a lot of unamplified Shakespeare…being heard has never been a problem).

Is there a trick to positioning I'm missing? Is the mic that sensitive that not having it exactly lined up causes problems (and/or is there such a difference between the 4S and the 5S that what my muscle memory is used to for holding it is completely wrong?)

Or did I get a lemon and need to have it looked into for replacement

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