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The Case of My Dad's Phone

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Using all of my experience, patience, and exploration of forums, I have not yet found the answers. Time to post and ask:

My dad has had problems that I've never encountered for about 3 days:
-home button is abnormally unresponsive, making resets and the like extremely challenging. Button clicks down completely normally, but it seems to be operating on pure chance.

Details:
iPhone 4
up to date
around 7GB free (27 photos)
Wifi and AT&T full signals
camera works
Wifi works
3g works
audio and Music works

Possible causes (temperature, liquids, drops, etc.):
about 6 days before, the phone automatically powered down due to heat exposure in the sun (not likely cause)

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