Hi,
Earlier today my iPhone 5 randomly decided that the headphones were in (they weren't) and stop playing sound. I googled it and apple support said to restore, so i tried it. At first i received an error 1602 and the iPhone couldn't restore. So i tried again and it start to restore. As the phone was wiped and the USB to iTunes logo appeared on the iphone (as it would brand new) but iTunes doesnt display the phone on the computer, and its acting like its not plugged in. I have tried 2 different cables and every USB on my iMac and another iMac but there is no problems. Im really hoping someone can help me please.
Earlier today my iPhone 5 randomly decided that the headphones were in (they weren't) and stop playing sound. I googled it and apple support said to restore, so i tried it. At first i received an error 1602 and the iPhone couldn't restore. So i tried again and it start to restore. As the phone was wiped and the USB to iTunes logo appeared on the iphone (as it would brand new) but iTunes doesnt display the phone on the computer, and its acting like its not plugged in. I have tried 2 different cables and every USB on my iMac and another iMac but there is no problems. Im really hoping someone can help me please.