Quantcast
Channel: iPhone Tips, Help and Troubleshooting
Viewing all articles
Browse latest Browse all 13311

new iPhone 5 won't work with exchange emails

$
0
0
I currently am using two exchange email accounts - one being Gmail. I also use the Gmail account for my contacts and calendar.

Everything worked perfectly fine on my iPhone 5 but I had to take it to the Apple store for an unrelated issue. They gave me a new phone and I restored this phone from iCloud. Now - the Gmail account doesn't work at all and my work e-mail (also exchange) simply works "sometimes". I deleted the account and set it up from scratch but it still does not work. I also cross checked it with my iPad and both have the exact same settings (iPad works fine).

The error I am getting for Gmail is "The connection to the server failed"

The error I am getting for my work exchange server is "The Mail server (XXX) is not responding. Verify that you have entered the correct account info in Mail settings"


I am currently on hold with Apple but the lady I am speaking with is pretty clueless.

Thanks in advance for the help!


Updated: my call was disconnected *cry*

Viewing all articles
Browse latest Browse all 13311

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>