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ActiveSync Issue

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Apple-iPhone3C1/1002.144 shows HTTP Status code of 200 in IIS log on Exchange 2003 SP2 Front-End server. Still user complains that He has to manually synchronize the iPhone to get latest emails. Remove and recreated device assocations Any Idea??

Sometimes another user running Apple-iPhone3C1/1002.144 reports HTTP Status Code of 403 in IIS in Exchange 2003 SP2 frond-end server. Deleted and recreated device association. no effect???any suggestions.

Has anyone ever used this KB article to troubleshoot the issue?

http://support.microsoft.com/kb/950796

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